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International Services

International Services

The Maxillofacial Institute’s personalised service for patients also applies to visitors from abroad. Our Centre caters for patients from all over the world and has implemented a special service programme for them.

For instance, if the patient does not understand the language, they will be provided with the service of an interpreter who will accompany them on all their medical visits, during the diagnostic tests, and during the surgical intervention.

The International Services Department of Instituto Maxilofacial also offers its services to Spanish nationals who do not live in the province of Barcelona. The mission of our Treatment Coordinator is to ensure that patients can access the clinic easily and comfortably.

What can our International Services Department do for you?

Before your visit:

  • Providing you with a quote for treatment at the Centre.
  • Facilitating the financial management of the treatment.
  • Confirm your appointments.
  • Managing the video conference service.
  • Providing help and guidelines towards the planning of your trip (accommodation, meals, recommendations, etc.).

During your visit:

International patients will have an assistant to:

  • Ensure that you understand the procedure and all the instructions from the medical team.
  • Accompany you throughout the hospital admission process and on medical follow-up visits.
  • Coordinate your care at Club Teknon.

After your visit:

  • Providing you with a copy of your medical records.
  • Facilitating the financial management of the treatment.
  • Helping you coordinate your medical follow-up visits.

Transport

To provide patients with the best possible experience , the International Services Department offers:

  • Handling of the visa application process.
  • Booking of flights.
  • Car transfer to and from the airport.
  • A welcome service, help at the airport and lost luggage.
  • Booking of hotels or apartments for patients and their families on a long stay.

Accommodation

The International Services Department will help international patients and their families to look for and book accommodation.

24hr service

All patients have access to a 24hr emergency service that will allow them to speak directly with the specialists at the Maxillofacial Institute.

Finance

If you have any financial issues, please contact our International Coordinator at international@institutomaxilofacial.com

Contact

You can contact the Maxillofacial Institute directly on +34 933 933 185 or by email at international@institutomaxilofacial.com